StoryPoint Concord Township, in Concord Township, is one of Greater Cleveland's larger licensed assisted living communities: 130 beds under Ohio Department of Health State ID 2769R, licensed since 2017. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
StoryPoint Concord Township: ODH State ID 2769R, 130 licensed beds, active license through December 31, 2026, 2 licensure surveys with 2 citations in the four-year record.
Is StoryPoint Concord Township licensed by the Ohio Department of Health?
Yes. StoryPoint Concord Township holds an active Residential Care Facility license, ODH State ID 2769R, for 130 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 2769R |
| ODH facility ID | OHL42006 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 130 beds (effective July 6, 2017) |
| First licensed (open date) | July 6, 2017 |
| Licensed operator | IP VISTA SPRINGS CONCORD OPCO 2, LLC |
| ODH-registered services | None registered beyond the base RCF license |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 7960 Auburn Road, Concord Township, OH 44077 (Lake County) |
| Phone (ODH record) | (440) 867-9100 |
| State records | ODA inspection record · ODH license lookup (search State ID 2769R) |
What do Ohio inspection records show for StoryPoint Concord Township?
The Consumer Guide lists 2 ODH licensure surveys for StoryPoint Concord Township in the past four years, with 2 citations in total; the most recent, on October 30, 2025, found 0.
That works out to 1.0 citations per licensure survey, against a Greater Cleveland median of 1.5. Its licensure surveys run at or below the regional median for citations, a good sign, though the surveys only capture what inspectors saw on the day.
Licensure surveys
| Survey date | Citations |
|---|---|
| October 30, 2025 | 0 |
| August 12, 2024 | 2 |
Complaint surveys
Complaint investigations: 2 on record with 1 citation; none was flagged for substandard care or immediate jeopardy. A complaint survey happens when someone files a concern with ODH, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| September 12, 2023 | 1 | No | No |
| November 17, 2022 | 0 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about StoryPoint Concord Township in Ohio's satisfaction survey?
Ohio has not published a 2025-2026 resident satisfaction score for StoryPoint Concord Township; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.
You can confirm the current status on the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.
Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated StoryPoint Concord Township 79.6 out of 100 against a state average of 76.9. Treat it as background: it predates current leadership at many communities. 2021 family survey report (PDF).
Does StoryPoint Concord Township provide memory care?
StoryPoint Concord Township's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit disclosure Ohio requires under OAC 3701-16-07(F)(5).
Ohio does not license or certify memory care separately, so the disclosure is the one document that spells out the unit's admission and discharge criteria, staff training, staffing, activities, extra costs and physical design. Compare it side by side with another community's. More on the disclosure rule.
Where is StoryPoint Concord Township, and what else is licensed nearby?
StoryPoint Concord Township is at 7960 Auburn Road, Concord Township, Ohio 44077, in Lake County, where families are served by Western Reserve Area Agency on Aging (WRAAA) and the Region 10A Long-Term Care Ombudsman (1-800-365-3112).
Lake County runs along the Lake Erie shoreline east of Cuyahoga County and has the highest share of residents 65 and older of this site's 7 counties. Transportation here runs through Laketran rather than Greater Cleveland RTA. Lake County is served by Cleveland Clinic and University Hospitals regional hospitals, with Cleveland's main campuses a 30 to 45 minute drive away; ask how the community handles transport to specialist appointments. See our Lake County guide.
Other licensed communities near Concord Township
- Bileci · Painesville, 35 licensed beds
- Prosper at Wickliffe · Wickliffe, 200 licensed beds
- Meadow Falls of Wickliffe · Wickliffe, 95 licensed beds
- The Enclave of Newell Creek · Mentor, 134 licensed beds
- Brookdale Mentor · Mentor, 116 licensed beds
- Mentor Danbury · Mentor, 113 licensed beds
What does assisted living cost at a community like StoryPoint Concord Township?
Ohio's statewide median for assisted living is $6,103 a month (2025 CareScout Cost of Care Survey); no primary source publishes a Cleveland-only figure, and StoryPoint Concord Township's own rates depend on apartment type and care level.
Ask StoryPoint Concord Township for a written, itemized monthly quote for your parent's assessed care level, including what is billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community holds a waiver provider agreement and how many residents use it. How Ohio's waivers work.
How should a family evaluate StoryPoint Concord Township?
With 130 licensed beds, StoryPoint Concord Township is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the specific wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.
StoryPoint Concord Township was first licensed in 2017, so its inspection history is shorter than older buildings'. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
Who do you call with a concern about care at StoryPoint Concord Township?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 10A Long-Term Care Ombudsman at 1-800-365-3112 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it investigates and resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts only with the resident's consent. Lake County runs its own Adult Protective Services intake through county Job and Family Services; the statewide fallback is 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. How complaints work in Ohio.
What should you ask on a tour of StoryPoint Concord Township?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- Who administers medications, and how are errors tracked and reported?
- Is there a written special care unit disclosure, and may I take a copy home?
- Can we join a meal and an activity before deciding?
- What happens if my parent needs more than 120 days of skilled nursing in a year?
- What does the base rate include, and how are care levels priced?
- Who is the contact for the family after hours?
Last verified: October 2026.
