Concordia at Sumner is a 245-bed assisted living community in Copley, Ohio, licensed by the Ohio Department of Health as a Residential Care Facility (State ID 2857R) since 2019. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
Concordia at Sumner: ODH State ID 2857R, 245 licensed beds, active license through December 31, 2026, 2 licensure surveys with 8 citations in the four-year record.
Is Concordia at Sumner licensed by the Ohio Department of Health?
Yes. Concordia at Sumner holds an active Residential Care Facility license, ODH State ID 2857R, for 245 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 2857R |
| ODH facility ID | OHL42185 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 245 beds (effective August 6, 2020) |
| First licensed (open date) | June 28, 2019 |
| Licensed operator | CONCORDIA OF OHIO |
| ODH-registered services | None registered beyond the base RCF license |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 855 Sumner Parkway, Copley, OH 44321 (Summit County) |
| Phone (ODH record) | (330) 664-1000 |
| State records | ODA inspection record · ODH license lookup (search State ID 2857R) |
What do Ohio inspection records show for Concordia at Sumner?
The Consumer Guide lists 2 ODH licensure surveys for Concordia at Sumner in the past four years, with 8 citations in total; the most recent, on July 30, 2025, found 3.
That works out to 4.0 citations per licensure survey, against a Greater Cleveland median of 1.5. Its licensure surveys average more citations than the regional median, which is a reason to read the survey reports themselves on the Consumer Guide and ask the administrator what was corrected and how.
Licensure surveys
| Survey date | Citations |
|---|---|
| July 30, 2025 | 3 |
| June 7, 2023 | 5 |
Complaint surveys
Complaint investigations: 1 on record with 1 citation; none was flagged for substandard care or immediate jeopardy. A complaint survey happens when someone files a concern with ODH, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| July 24, 2024 | 1 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about Concordia at Sumner in Ohio's satisfaction survey?
Ohio has not published a 2025-2026 resident satisfaction score for Concordia at Sumner; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.
You can confirm the current status on the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.
Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated Concordia at Sumner 83.0 out of 100 against a state average of 76.9. Treat it as background: it predates current leadership at many communities. 2021 family survey report (PDF).
Does Concordia at Sumner provide memory care?
Concordia at Sumner's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit disclosure Ohio requires under OAC 3701-16-07(F)(5).
Ohio does not license or certify memory care separately, so the disclosure is the one document that spells out the unit's admission and discharge criteria, staff training, staffing, activities, extra costs and physical design. Compare it side by side with another community's. More on the disclosure rule.
Where is Concordia at Sumner, and what else is licensed nearby?
Concordia at Sumner is at 855 Sumner Parkway, Copley, Ohio 44321, in Summit County, where families are served by Direction Home Akron Canton Area Agency on Aging and Disabilities and the Region 10B Long-Term Care Ombudsman (1-800-421-7277).
Summit County, anchored by Akron, is covered by a different Area Agency on Aging (Direction Home Akron Canton) and a different regional Long-Term Care Ombudsman office (Region 10B) than the rest of this site's coverage area. Summit County is anchored by Akron's hospital systems, with Cleveland Clinic Akron General and Summa Health the largest; ask how the community handles transport to specialist appointments. See our Summit County guide.
Other licensed communities near Copley
- Vitalia Active Adult Community at Montrose · Copley, 79 licensed beds
- Concordia at Sumner · Copley, 44 licensed beds
- Camella at Copley · Copley, 12 licensed beds
What does assisted living cost at a community like Concordia at Sumner?
Ohio's statewide median for assisted living is $6,103 a month (2025 CareScout Cost of Care Survey); no primary source publishes a Cleveland-only figure, and Concordia at Sumner's own rates depend on apartment type and care level.
Ask Concordia at Sumner for a written, itemized monthly quote for your parent's assessed care level, including what is billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community holds a waiver provider agreement and how many residents use it. How Ohio's waivers work.
How should a family evaluate Concordia at Sumner?
A 245-bed building like Concordia at Sumner usually runs more than one care level under one roof. Ask how residents are assessed into a care level, how often the assessment is repeated, and exactly what change moves the monthly price up.
Concordia at Sumner was first licensed in 2019, so its inspection history is shorter than older buildings'. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
Who do you call with a concern about care at Concordia at Sumner?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 10B Long-Term Care Ombudsman at 1-800-421-7277 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it investigates and resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts only with the resident's consent. Summit County runs its own Adult Protective Services intake through county Job and Family Services; the statewide fallback is 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. How complaints work in Ohio.
What should you ask on a tour of Concordia at Sumner?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- What is the awake overnight staffing ratio on the floor where my parent would live?
- Which needs would require a move out, and how much notice do you give?
- Is there a written special care unit disclosure, and may I take a copy home?
- How is the care plan built, and how often is it reviewed with the family?
- How do you coordinate rides to Cleveland Clinic, University Hospitals or MetroHealth appointments?
- How many caregivers left in the past 12 months?
Last verified: October 2026.
