Ohio's licensing records list The Pavilion at Stow Assisted Living in Stow as an active Residential Care Facility with 160 licensed beds, State ID 1963R, first licensed in 1991. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
The Pavilion at Stow Assisted Living: ODH State ID 1963R, 160 licensed beds, active license through December 31, 2026, 3 licensure surveys with 7 citations in the four-year record.
Is The Pavilion at Stow Assisted Living licensed by the Ohio Department of Health?
Yes. The Pavilion at Stow Assisted Living holds an active Residential Care Facility license, ODH State ID 1963R, for 160 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 1963R |
| ODH facility ID | OHL00064 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 160 beds (effective January 7, 2002) |
| First licensed (open date) | September 3, 1991 |
| Licensed operator | THE PAVILION AT STOW, LLC |
| ODH-registered services | Alzheimer's Disease, Hospice Service |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 3700 Englewood Drive, Stow, OH 44224 (Summit County) |
| Phone (ODH record) | (330) 688-1828 |
| State records | ODA inspection record · ODH license lookup (search State ID 1963R) |
The ODH record also registers Alzheimer's disease services for this community, which is the closest thing Ohio's license data has to a memory care flag.
What do Ohio inspection records show for The Pavilion at Stow Assisted Living?
The Consumer Guide lists 3 ODH licensure surveys for The Pavilion at Stow Assisted Living in the past four years, with 7 citations in total; the most recent, on July 23, 2026, found 4.
That works out to 2.3 citations per licensure survey, against a Greater Cleveland median of 1.5. Its licensure surveys average more citations than the regional median, which is a reason to read the survey reports themselves on the Consumer Guide and ask the administrator what was corrected and how.
Licensure surveys
| Survey date | Citations |
|---|---|
| July 23, 2026 | 4 |
| September 18, 2024 | 3 |
| July 26, 2023 | 0 |
Complaint surveys
Complaint investigations: 20 on record with 18 citations; none was flagged for substandard care or immediate jeopardy. A complaint survey happens when someone files a concern with ODH, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| July 23, 2026 | 4 | No | No |
| January 6, 2026 | 1 | No | No |
| September 3, 2025 | 0 | No | No |
| August 14, 2025 | 1 | No | No |
| June 5, 2025 | 0 | No | No |
| April 12, 2025 | 0 | No | No |
| January 9, 2025 | 0 | No | No |
| October 1, 2024 | 0 | No | No |
| September 18, 2024 | 3 | No | No |
| July 24, 2024 | 0 | No | No |
| June 13, 2024 | 0 | No | No |
| May 3, 2024 | 0 | No | No |
| March 27, 2024 | 0 | No | No |
| December 14, 2023 | 3 | No | No |
| November 1, 2023 | 0 | No | No |
| August 22, 2023 | 0 | No | No |
| July 26, 2023 | 0 | No | No |
| July 10, 2023 | 1 | No | No |
| March 27, 2023 | 3 | No | No |
| February 22, 2023 | 2 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about The Pavilion at Stow Assisted Living in Ohio's satisfaction survey?
In Ohio's 2025-2026 Resident Satisfaction Survey, The Pavilion at Stow Assisted Living received an overall score of 81.5 out of 100, below the statewide average of 85.5, based on 25 completed resident interviews.
| Survey domain | The Pavilion at Stow Assisted Living | Ohio average |
|---|---|---|
| Care and Services | 96.1 | 89.4 |
| Caregivers | 82.7 | 87.4 |
| Environment | 96.6 | 94.5 |
| Facility Culture | 78.2 | 85.9 |
| Meals and Dining | 72.7 | 82.9 |
| Moving In | 74.2 | 81.1 |
| Spending Time | 75.1 | 79.1 |
Relative to the state, residents here rated care and services most favorably and meals and dining least favorably. Interviews were conducted in person by Vital Research for the Ohio Department of Aging and the State Long-Term Care Ombudsman between August 2025 through January 2026; 49 residents were eligible and the interview target of 21 was met. Read the state's full report (PDF).
Does The Pavilion at Stow Assisted Living provide memory care?
The Pavilion at Stow Assisted Living's ODH license record registers Alzheimer's disease services, so ask for its written special care unit disclosure required under OAC 3701-16-07(F)(5) before you tour.
Ohio does not license or certify memory care separately, so the disclosure is the one document that spells out the unit's admission and discharge criteria, staff training, staffing, activities, extra costs and physical design. Compare it side by side with another community's. More on the disclosure rule.
Where is The Pavilion at Stow Assisted Living, and what else is licensed nearby?
The Pavilion at Stow Assisted Living is at 3700 Englewood Drive, Stow, Ohio 44224, in Summit County, where families are served by Direction Home Akron Canton Area Agency on Aging and Disabilities and the Region 10B Long-Term Care Ombudsman (1-800-421-7277).
Summit County, anchored by Akron, is covered by a different Area Agency on Aging (Direction Home Akron Canton) and a different regional Long-Term Care Ombudsman office (Region 10B) than the rest of this site's coverage area. Summit County is anchored by Akron's hospital systems, with Cleveland Clinic Akron General and Summa Health the largest; ask how the community handles transport to specialist appointments. See our Summit County guide.
Other licensed communities near Stow
- Eden Vista of Stow · Stow, 162 licensed beds
- Regent of Stow · Stow, 72 licensed beds
- Vitalia Senior Residences at Stow · Stow, 67 licensed beds
What does assisted living cost at a community like The Pavilion at Stow Assisted Living?
Ohio's statewide median for assisted living is $6,103 a month (2025 CareScout Cost of Care Survey); no primary source publishes a Cleveland-only figure, and The Pavilion at Stow Assisted Living's own rates depend on apartment type and care level.
Ask The Pavilion at Stow Assisted Living for a written, itemized monthly quote for your parent's assessed care level, including what is billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community holds a waiver provider agreement and how many residents use it. How Ohio's waivers work.
How should a family evaluate The Pavilion at Stow Assisted Living?
With 160 licensed beds, The Pavilion at Stow Assisted Living is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the specific wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.
The Pavilion at Stow Assisted Living has been licensed since 1991, so ask what has been renovated recently, whether bathrooms are accessible for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
Who do you call with a concern about care at The Pavilion at Stow Assisted Living?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 10B Long-Term Care Ombudsman at 1-800-421-7277 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it investigates and resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts only with the resident's consent. Summit County runs its own Adult Protective Services intake through county Job and Family Services; the statewide fallback is 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. How complaints work in Ohio.
What should you ask on a tour of The Pavilion at Stow Assisted Living?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- How is the care plan built, and how often is it reviewed with the family?
- Which needs would require a move out, and how much notice do you give?
- Who is the contact for the family after hours?
- Can I see your most recent ODH survey and your plan of correction?
- How do you handle a fall at night, and when is the family called?
- What does the base rate include, and how are care levels priced?
Last verified: October 2026.