Reserve Care Hospice Center – Cleveland

Reserve Care's Lakeshore Boulevard inpatient hospice center in Cleveland, formerly operated as Hospice of the Western Reserve.

Reserve Care Hospice Center – Cleveland, at 18485 Lakeshore Blvd on the shores of Lake Erie, is one of several inpatient hospice centers operated by Reserve Care, a nonprofit hospice and palliative care organization with nearly 50 years of history in Northern Ohio that until recently operated under the name Hospice of the Western Reserve — hospicewr.org now redirects to reserve-care.org. Families researching the organization online should be aware of this rebrand, since the Hospice of the Western Reserve name is still widely used in the community and by other local sources.

The Cleveland location is described by the operator as its 'new, state-of-the-art' inpatient center, offering expert symptom management, around-the-clock support, and a home-like environment for patients and families. Reserve Care's broader service lines include hospice care, palliative care, pediatric hospice and palliative care, veteran-specific care, and grief support, and the organization also operates inpatient centers in Medina and Westlake (each profiled separately in this guide) plus additional locations further from the immediate Cleveland metro, extending its reach across Northern Ohio.

Short answer

Reserve Care Hospice Center – Cleveland is a hospice provider at 18485 Lakeshore Blvd, Cleveland, Ohio 44119, in Cuyahoga County.

Location and contact

Community	Reserve Care Hospice Center – Cleveland
Care type	Hospice
Address	18485 Lakeshore Blvd, Cleveland, OH 44119
County	Cuyahoga County, Ohio
Website	Official site

What we do not publish, and why. We list only details we confirmed against this provider's own published information. We do not publish bed counts, license numbers, pricing or quality ratings for this community because we could not verify them from a primary source. Aggregator sites publish those figures freely; some are wrong, and Austin's sister-site research turned up exactly this problem elsewhere in the network. Confirm licensing yourself using the state tools below, and get pricing in writing directly from the community.

How Ohio regulates this provider

Home health, home care and hospice providers operating in Ohio are licensed and, for home health specifically, complaints are handled through a dedicated ODH hotline separate from the general facility complaint line.

Current license status and inspection history: ODH Licensed Facilities, Services, and Program Search (verify a facility's current license status)
Consumer-facing quality information: Ohio Department of Aging Long-Term Care Quality Navigator (consumer-facing information on assisted living and nursing homes; not a CMS-style star rating)
To report a concern: Ohio Department of Health, 1-800-342-0553, Live call coverage Monday to Friday, 8 a.m. to 5 p.m. Eastern. Voicemail is available 24 hours a day and is checked twice daily outside live hours.

Evaluating a hospice provider

Ask how quickly a nurse responds after hours and on weekends, and whether that is an on-call clinician or an answering service that pages someone.
Ask what is provided in the home versus what requires an inpatient unit, and where that inpatient care would take place.
You can change hospice providers, and you can revoke hospice and return to curative treatment. Families are rarely told either clearly.

Cleveland in context

Cleveland proper holds a mix of historic University Circle campuses and West Side communities, and it is where the region's three major hospital systems concentrate discharge planning. Traffic between the East Side and West Side of Cleveland runs through downtown, which matters more for visit frequency than the map distance suggests.

Other hospice options near Cleveland

Reserve Care Ames Family Hospice Center — Westlake
Reserve Care Hospice Center – Medina — Medina
VNA of Ohio — Brooklyn Heights
Suncrest Hospice — Independence

Listing details verified 2026-07-21 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.

Questions Cleveland families ask

What is PASSPORT and how is it different from the Assisted Living Waiver?

PASSPORT is Ohio's flagship home and community-based Medicaid waiver, delivered through Area Agencies on Aging, designed to keep Medicaid-eligible seniors who need nursing-facility level of care living at home rather than in an institution. It covers personal care, home-delivered meals, adult day care, minor home modifications, medical transportation, and, as of October 2024, Structured Family Caregiving. Like the Assisted Living Waiver, it never pays for room and board, since it's strictly an in-home program.

What is MyCare Ohio and which Cleveland-area counties does it cover?

MyCare Ohio is a managed care demonstration for Ohioans eligible for both Medicare and Medicaid, coordinating medical care, behavioral health, and long-term services and supports through a single plan. Its Northeast Ohio region covers all of Cuyahoga, Lake, Lorain, Medina, and Geauga counties, plus Summit and Portage counties. As of mid-2026 Ohio was mid-transition on a restructuring called Next Generation MyCare, so families should confirm current plan and county status directly with the Ohio Department of Medicaid.

What are Ohio's income and asset limits for nursing home Medicaid in 2025?

As of 2025, the income limit for a single applicant is $2,901 per month, 300 percent of the SSI federal benefit rate, and the asset limit is $2,000 for a single applicant or $3,000 combined for a couple where both need care. A community spouse can keep between $31,267 and $148,620 in countable assets under the Community Spouse Resource Allowance. These figures adjust annually and should be confirmed with the Ohio Department of Medicaid or an elder law attorney.