Reserve Care Hospice Center – Medina

Reserve Care's Windfall Road inpatient hospice center serving Medina County, formerly operated as Hospice of the Western Reserve.

Reserve Care Hospice Center – Medina, at 5075 Windfall Road, is one of several inpatient hospice centers operated by Reserve Care, the nonprofit hospice and palliative care organization that until recently operated under the name Hospice of the Western Reserve (the organization's hospicewr.org domain now redirects to reserve-care.org, a rebrand worth noting since the older name remains in wide local use). The Medina center provides inpatient hospice care in what the operator describes as a peaceful setting focused on comfort, dignity, and personalized support.

Reserve Care's inpatient hospice centers work alongside home-based and facility-based hospice teams that serve patients wherever they live, and the organization's broader offerings include palliative care, pediatric hospice and palliative care, veteran-specific hospice programs, and grief and bereavement support groups. The Medina center extends Reserve Care's inpatient hospice capacity south and west of its Cleveland and Westlake locations (both profiled separately in this guide), giving Medina County families a nearby inpatient option rather than requiring transfer to a center closer to Cleveland.

Short answer

Reserve Care Hospice Center – Medina is a hospice provider at 5075 Windfall Road, Medina, Ohio 44166, in Medina County.

Location and contact

Community	Reserve Care Hospice Center – Medina
Care type	Hospice
Address	5075 Windfall Road, Medina, OH 44166
County	Medina County, Ohio
Website	Official site

What we do not publish, and why. We list only details we confirmed against this provider's own published information. We do not publish bed counts, license numbers, pricing or quality ratings for this community because we could not verify them from a primary source. Aggregator sites publish those figures freely; some are wrong, and Austin's sister-site research turned up exactly this problem elsewhere in the network. Confirm licensing yourself using the state tools below, and get pricing in writing directly from the community.

How Ohio regulates this provider type. The Ohio Department of Health licenses and inspects this provider type, and publishes the record free. Read the full explanation →

Current license status and inspection history: ODH Licensed Facilities, Services, and Program Search (verify a facility's current license status)
Consumer-facing quality information: Ohio Department of Aging Long-Term Care Quality Navigator (consumer-facing information on assisted living and nursing homes; not a CMS-style star rating)
To report a concern: Ohio Department of Health, 1-800-342-0553, Live call coverage Monday to Friday, 8 a.m. to 5 p.m. Eastern. Voicemail is available 24 hours a day and is checked twice daily outside live hours.

Evaluating a hospice provider. The questions that actually separate providers of this type. Read the full explanation →

Medina in context

Cleveland proper holds a mix of historic University Circle campuses and West Side communities, and it is where the region's three major hospital systems concentrate discharge planning. Traffic between the East Side and West Side of Cleveland runs through downtown, which matters more for visit frequency than the map distance suggests.

Other hospice options near Medina

Reserve Care Hospice Center – Cleveland — Cleveland
Reserve Care Ames Family Hospice Center — Westlake
VNA of Ohio — Brooklyn Heights
Suncrest Hospice — Independence

Listing details verified 2026-07-21 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.

Questions Cleveland families ask

What are red flags in an Ohio assisted living contract I should watch for?

Watch for vague or open-ended fee schedules that don't clearly separate room and board from care service charges, unclear discharge or transfer criteria, and any language suggesting the facility can exceed what an RCF is licensed to provide, like extended skilled nursing beyond the 120-day cap, without a clear written extension process. Also check that any memory care special care unit disclosure required under OAC 3701-16-07(F)(5) is actually provided in writing, not just described verbally.

How do I manage my aging parent's care in Cleveland if I live out of state?

Start by identifying the Area Agency on Aging for your parent's specific county, Western Reserve for Cuyahoga, Lake, Lorain, Medina, or Geauga, or Direction Home Akron Canton for Summit or Portage, since they can coordinate assessments and connect you to local services remotely. Set up a local point of contact, a geriatric care manager, trusted neighbor, or family friend, for situations that need in-person follow-up, and confirm in advance who the hospital or facility should call in an emergency.

How does lake-effect winter weather affect isolation risk for seniors in the Cleveland area?

Lake-effect snow can produce sudden, heavy accumulation and hazardous driving conditions across Cuyahoga, Lake, and Geauga counties, which can cut off an isolated senior from grocery deliveries, medical appointments, and in-home caregiver visits for days at a time. Families should have a winter contingency plan in place, a well-stocked pantry, a check-in schedule, and a backup plan if a scheduled caregiver can't make it in due to road conditions.