Shurmer Place at Altenheim

Shurmer Place at Altenheim is a 170-bed assisted living community in Strongsville, Ohio, licensed by the Ohio Department of Health as a Residential Care Facility (State ID 2326R) since 2001. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is Shurmer Place at Altenheim licensed by the Ohio Department of Health?

Yes. Shurmer Place at Altenheim holds an active Residential Care Facility license, ODH State ID 2326R, for 170 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for Shurmer Place at Altenheim?

The Consumer Guide lists 2 ODH licensure surveys for Shurmer Place at Altenheim in the past four years, with 3 citations in total; the most recent, on October 16, 2025, found 3.

That works out to 1.5 citations per licensure survey, against a Greater Cleveland median of 1.5. Its licensure surveys run at or below the regional median for citations, a good sign, though the surveys only capture what inspectors saw on the day.

Licensure surveys

Complaint surveys

Complaint investigations: 3 on record with 3 citations; none was flagged for substandard care or immediate jeopardy. A complaint survey happens when someone files a concern with ODH, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about Shurmer Place at Altenheim in Ohio's satisfaction survey?

In Ohio's 2025-2026 Resident Satisfaction Survey, Shurmer Place at Altenheim received an overall score of 86.1 out of 100, above the statewide average of 85.5, based on 19 completed resident interviews.

Relative to the state, residents here rated meals and dining most favorably and care and services least favorably. Interviews were conducted in person by Vital Research for the Ohio Department of Aging and the State Long-Term Care Ombudsman between August 2025 through January 2026; 32 residents were eligible and the interview target of 16 was met. Read the state's full report (PDF).

Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated Shurmer Place at Altenheim 79.8 out of 100 against a state average of 76.9. Treat it as background: it predates current leadership at many communities. 2021 family survey report (PDF).

Where is Shurmer Place at Altenheim, and what else is licensed nearby?

Shurmer Place at Altenheim is at 18821 Shurmer Road, Strongsville, Ohio 44136, in Cuyahoga County, where families are served by Western Reserve Area Agency on Aging (WRAAA) and the Region 10A Long-Term Care Ombudsman (1-800-365-3112).

Strongsville anchors the I-71 corridor in southwestern Cuyahoga County. It has a growing supply of newer-build assisted living and memory care relative to some of the older East Side stock. Cleveland Clinic, University Hospitals and MetroHealth all operate hospitals in Cuyahoga County; ask how the community handles transport to specialist appointments. See our Strongsville assisted living guide.

Other licensed communities near Strongsville

• Vitalia Senior Residences at Strongsville · Strongsville, 150 licensed beds
• Kemper House Strongsville · Strongsville, 104 licensed beds
• Generations Senior Living Strongsville · Strongsville, 100 licensed beds
• Southwest Commons AL · Strongsville, 99 licensed beds
• Shurmer Place Memory Assisted Living · Strongsville, 76 licensed beds
• Eden Vista Strongsville · Strongsville, 66 licensed beds

What does assisted living cost at a community like Shurmer Place at Altenheim?

Ohio's statewide median for assisted living is $6,103 a month (2025 CareScout Cost of Care Survey); no primary source publishes a Cleveland-only figure, and Shurmer Place at Altenheim's own rates depend on apartment type and care level.

Ask Shurmer Place at Altenheim for a written, itemized monthly quote for your parent's assessed care level, including what is billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community holds a waiver provider agreement and how many residents use it. How Ohio's waivers work.

Does Shurmer Place at Altenheim provide memory care?

Shurmer Place at Altenheim's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit disclosure Ohio requires under OAC 3701-16-07(F)(5).

Ohio does not license or certify memory care separately, so the disclosure is the one document that spells out the unit's admission and discharge criteria, staff training, staffing, activities, extra costs and physical design. Compare it side by side with another community's. More on the disclosure rule.

How should a family evaluate Shurmer Place at Altenheim?

A 170-bed building like Shurmer Place at Altenheim usually runs more than one care level under one roof. Ask how residents are assessed into a care level, how often the assessment is repeated, and exactly what change moves the monthly price up.

Shurmer Place at Altenheim has been licensed since 2001, so ask what has been renovated recently, whether bathrooms are accessible for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

What should you ask on a tour of Shurmer Place at Altenheim?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• How do you handle a fall at night, and when is the family called?
• Is there a written special care unit disclosure, and may I take a copy home?
• How is the care plan built, and how often is it reviewed with the family?
• Who is the contact for the family after hours?
• Which needs would require a move out, and how much notice do you give?
• What does the base rate include, and how are care levels priced?

Who do you call with a concern about care at Shurmer Place at Altenheim?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 10A Long-Term Care Ombudsman at 1-800-365-3112 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it investigates and resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts only with the resident's consent. Cuyahoga County Adult Protective Services takes reports 24 hours a day at 216-420-6700. For immediate danger, call 911. How complaints work in Ohio.